1. Introduction
At Two Wheels & &, your privacy is just as important to us as a smooth, sunny ride. This Privacy Policy explains how we collect, use, and safeguard your personal information when you book our guided bicycle tours, hire bikes, or organize group trips.
2. Information We Collect
To arrange your cycling experience and ensure you have the right equipment for the scenic routes, we may collect the following details:
- Your name and contact information (email address and phone number).
- Booking details, including tour dates, group size, and bike hire preferences.
- Communication records when you reach out with questions about our routes or services.
3. How We Use Your Data
We use your personal data exclusively to provide and improve our bicycle tour company operations:
- To process your bookings and confirm your reservations.
- To contact you regarding your upcoming cycling adventure or any necessary route changes.
- To respond to your inquiries about group trips and specific tour requirements.
4. Data Protection
We do not sell your personal information. We maintain secure internal processes to protect your data from unauthorized access, ensuring you can focus on the countryside and the ride rather than worrying about your information.
5. Your Rights and Contact Information
You have the right to request access to or deletion of the personal data we hold about you. If you have any questions or wish to exercise your privacy rights, please reach out using the following contact details:
- Email: hello@twowheelsolive.it
- Phone: +39 055 264 8170
- Address: Via Ghibellina 90, Florence, Tuscany 50122, Italy